Sugar Creek Family Jam (April 16-17th, 2021)
Do I need to print my ticket?
Printing your ticket is not necessary but will expedite your check in process. Your ticket was emailed to you after checkout with a QR code to present at the gate (you can also take a screenshot and use your phone). If you did not receive and email you can view your orders in the My Account section of our store. If you checked out as a guest you will not be able to use the My Account function.
What do I need to claim my ticket at will call?
You will need a valid ID in the name of whoever purchased the ticket.
Is Thursday arrival available?
Thursday arrival is not available for Sugar Creek Family Jam. For our subsequent events this year we will be offering Thursday arrival. Thank you for understanding.
When is the earliest I can arrive?
The gates open at 11 AM on Friday, April 16th 2021.
Can children get in for free?
Children 12 and under do not need to purchase a ticket.
Are tickets sold at the gate?
Yes, tickets will be sold at the gate.
- Primitive Camping: $65.00
- Day Pass (Saturday Only): $35.00
- Pet Pass: $40.00
When are Saturday Day Pass holders able to enter the venue?
8:30 AM on Saturday, April 17th 2021.
Do all vehicle occupants need to possess a Car Camping ticket?
Only one occupant per vehicle must possess a Car Camping ticket. All other occupants can enter with only Primitive Camping tickets.
What does the VIP ticket consist of?
VIP ticket holders will receive a free festival T-Shirt along with being able to camp next to their vehicle. You will also be able to access the artist lounge throughout the entire festival (private bathrooms, food/drink).
Food will consist of Lunch / Dinner for both days of the festival. Pot luck style with a meat and non-meat option.
Drinks will consist of draft beer for both nights of the festival (while supplies last).
How many people can sleep in a Yurt?
Manitowa Yurts can fit up to 18 people, but 12 campers is recommended for comfort. Every Yurt is equipped with windows, a retractable dome, ceiling fan, electricity and wood floors.
Reserve your yurt for $150. Yurts have sold out for this event!
How many people can sleep in a Cabin?
Manitowa Cabins can fit up to 8 people,
reserve your cabin for $150. Cabins have sold out for this event!
Are there showers/indoor bathrooms?
Yes there are showers and indoor bathrooms!
Can I bring an RV?
Yes with the purchase of an RV Pass via our web store. RV’s Passes have sold out for this event!
How can I get directions to the venue?
12770 N Benton Rd, Benton, IL 62812
How many stages are there?
There are three stages:
- Main Stage (In between shower house and chow hall)
- Bongo Pablo Soopa Jam Stage (Building opposite of the fire pit)
- Midwest Freeks Late Night Stage (Follow the trail behind the Soopa Jam Stage)
Can we have camp fires?
Camp fires are only permitted in above ground firepits. There will be a large bonfire both nights near the second stage.
Is there a general store on site?
When do we have to leave?
All attendees must leave by 1 PM Sunday, April 18th 2021.
2021 Loyalty Packages
When will I receive my ticket for the next events?
We will contact you via email with your ticket prior to the next events. Regardless of confirmation your name will be at will call under loyalty purchasers.
Do I have to purchase addons (RV Passes, Yurt/Cabin Packages) seperate?
Yes, prior to each event when presales are made public you will be able to purchase RV Passes & Yurt/Cabin Packages.
Can I perform at one of your events?
We are always looking for new talent to take part in our events, please submit an application via our Applications page.